Privacy Policy

We at MOCHI and our Affiliates are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by MOCHI when you interact with us on our websites or through other channels (for example, by communicating with us or attending one of our events), and when you use our products and services. This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. It also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data. If you do not agree with this Privacy Policy, you should not use our websites or the Subscription Service. Customers may collect and manage Personal Data when using the Subscription Service. MOCHI processes such data as a processor under the direction of our customers. Our customers, as data controllers, are responsible for complying with any regulations or laws that require providing notice, disclosure, and/or obtaining consent prior to collecting their customers' Personal Data using the Subscription Service.

What Information We Collect About You
- Information You Provide to MOCHI
  When you interact with us via our websites or use the Subscription Service, we may collect Personal Data and other information from you.
  
  When You Visit our Websites:
  We collect Personal Data from you when you submit web forms or interact with our websites. We may ask for your email address, first and last name, job title, and other similar business information. You are free to explore some of our websites without providing any Personal Data about yourself.
  
  Account and User Information:
  We collect Personal Data when you sign-up for a MOCHI account, create or modify user information, set preferences, or provide any other related information to access or utilize our Subscription Service.
  
  Payment Information:
  We collect payment and billing information when you register for paid products or services. We use secure third-party payment service providers to manage payment processing.
  
  Customer Testimonials:
  We post customer testimonials and comments on our websites, which may contain Personal Data. We obtain each customer's consent via email or through other agreements prior to posting.
- Information We Collect and Process When You Use the Subscription Service
  When you visit our websites or when you use the Subscription Service, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site, operating system, clickstream data, access times and referring website addresses.
  
  Usage Data:
  We collect usage data when you or your users in your MOCHI account interact with the Subscription Service. Usage data includes metrics and information regarding your use and interaction with the Subscription Service.
  
  Mobile:
  When you access or use the Subscription Service via our mobile applications, we automatically collect information such as your device model and version, operating system, or device identifier.
  
  Background Running Purpose:
  Our app may run in the background to provide continuous and uninterrupted access to certain features or services.
  
  Location Tracking Purpose:
  We may collect and track user location data to provide location-based services, improve user experience, or deliver targeted content.
  
  Third Party Integrations:
  You may connect third party integrations to your MOCHI account. It is your responsibility to review any third party integrations you authorize. We are not responsible for the practices of third party integrations.
How We Use Your Information
- To Provide the Product and Services
  To Market and Promote the Subscription Service:
  We use the information you provide to MOCHI to market and promote the products, services, and other offerings.
  
  To Communicate with You About the Services:
  We use the data you provide when signing up for the Subscription Service to contact you about billing, account management, and other administrative matters.
  
  To Provide and Improve the Subscription Service:
  We use your account information and Customer Data to provide the product and services to you. We collect data about how our products and services are used to develop and improve them.
  
  To Secure and Protect our Product and MOCHI Users:
  We use your account information to investigate and help prevent security incidents.
  
  For Research and Development:
  We may share externally or provide other companies with statistical information about our users on an aggregate and de-identified basis.
  
  Mobile:
  If you use the mobile applications, we may send you push notifications from time to time. If you no longer wish to receive such communications, you may turn them off at the device level.
How We Share Information We Collect
- Third Parties and Service Providers
  We employ other third-parties and service providers to provide services on our behalf. These service providers are prohibited from using your Personal Data except for these purposes, and they are required to maintain the confidentiality of your information.
- Partners
  We may share data with trusted MOCHI partners to contact you based on your request, help us perform statistical analysis, or provide customer support. Partners are prohibited from using your Personal Data except for these purposes.
- Corporate Events
  If we (or our assets) are acquired by another company, that company would receive all information gathered by MOCHI. You will be notified of any change in ownership.
- Compelled Disclosure
  We reserve the right to use or disclose your Personal Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
How We Store and Secure Your Information
- Data Storage and Security
  We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure. We secure the Personal Data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
- Retention of Personal Data
  How long we keep information we collect about you depends on the type of information and how we collect and store it. After a reasonable period of time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
Cookies and Similar Technologies
- Cookies
  When you visit our websites, sign up for a MOCHI account, attend a MOCHI virtual event, or request more information about MOCHI, we collect information automatically using tracking technologies, like cookies and tracking pixels.
How to Access & Control Your Personal Data
- Reviewing, Correcting and Removing Your Personal Data
  You have the following data protection rights:
  You can request access, correction, updates or deletion of your Personal Data.
  You can object to our processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data.
- Anti-Spam Policy
  Our Acceptable Use Policy applies to us and to our customers and, among other things, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws.
- To Unsubscribe From Our Communications
  You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails.
- To Unsubscribe From Our Customers' Communications
  Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications.

We update this Privacy Policy from time to time and we encourage you to review this Privacy Policy periodically. If you have any questions about this Privacy Policy or our treatment of your Personal Data, please email us at hello@mochi.global.